EMT Practice Test

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Question List

Question1: What advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.

Question2: Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service?
Note: There are 3 correct answers to this question.

Question3: You are a Service planner in SAP Field Service management, How can you find a suitable technician in the Planning board? Choose the correct answer.

Question4: When an existing template has been modified and released, what options to be given to the users?
Note: There are 2 correct answers to this question.

Question5: Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

Question6: What does the dispatcher need to do when searching for a technician in the planning board? Choose the correct answer.

Question7: You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

Question8: Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?

Question9: Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management? Note: There are 2 correct answers to this question.

Question10: Customer cannot request service, what is the reason? Choose the correct answer.

Question11: What is correct regarding user permissions? Note: There are 2 correct answers to this question.

Question12: The Dispatcher drags and drops a service call onto technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on mobile app?
Choose the correct answer.

Question13: What format is used for API Exchange? Choose the correct answer.

Question14: Which report template can you use to visualize the time, material, and expenses linked to an activity?

Question15: Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note:
There are 2 correct answers to this question.

Question16: What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

Question17: Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note:
There are 2 correct answers to this question.

Question18: You are a field service technician using an iOS device, and you have just completed a repair. How can you check the travel time to the next repair location address?

Question19: How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.

Question20: The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?

Question21: As an administrator,which actions you can take on the time and material journal tab? Note: There are 3 correct answers to this question.

Question22: You want to make an activity available on the service technician's mobile device using the planning board.
Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

Question23: Which activities can be Synchronized andviewed on mobile App? Choose the correct answer.

Question24: You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

Question25: Which of the following is a mandatory field when you create a Smartform template?

Question26: What object corresponds to the service call in ERP? Choose the correct answer.

Question27: Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.

Question28: What can you do with a picker element in a Smartform? Note: There are 2 correct answers to this question.

Question29: How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees? Choose the correct answer.

Question30: Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.

Question31: Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.

Question32: Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

Question33: What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

Question34: Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?

Question35: What statements are correct regarding company types? Choose the correct answer.

Question36: You are a consultant who needs to explain the Reserved Material feature of SAP Field Service Management to a customer. Which statements can you use to describe the capabilities of reserved material? Note: There are 2 correct answers to this question.

Question37: What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.

Question38: What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.

Question39: Which aspect of Self-Service Configuration allow a customer to create a service request? Choose the correct answer.

Question40: What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.

Question41: What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.

Question42: What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.

Question43: Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.

Question44: Which object corresponds to service call in C4C? Choose the correct answer.

Question45: What assumptions / facts go for Querying? Note: There are 2 correct answers to this question.

Question46: What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.

Question47: For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.

Question48: You are an administrator responsible for maintaining settings at account and company level. Which of the following settings would you maintain in company level? Note: There are 2 correct answers to this question.

Question49: In which scenario of Service engagement does SAP Field service management primarily provide capabilities to complement? Choose the correct answer.

Question50: As an Administrator, you can maintain Settings at different levels. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

Question51: Which scenarios can you cover within the SAP C/4HANA solution portfolio? Note: There are 2 correct answers to this question.

Question52: Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.

Question53: How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

Question54: Which actions can you use in a Business Rule configuration? Note: There are 3 correct answers to this question.

Question55: Which is the recommended browser for screen configuration tool? Choose the correct answer.

Question56: Which of the following are data object types that you can maintain in the Master Data module? Note: There are 3 correct answers to this question.

Question57: How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note:
There are 3 correct answers to this question.

Question58: You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.

Question59: Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

Question60: Which of the following statements are correct? Note: There are 2 correct answers to this question.

Question61: What aspect of SAP Field service management helps meet customer expectations for real time services.
Choose the correct answer.

Question62: After an existing template has been modified and released, what options are given to the user? Note: There are
2 correct answers to this question.

Question63: Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.